Terms of Services

By using this website and BraveLender platforms you are deemed to have read and agreed to the following terms of services:

The following terminology applies to these Terms of Services, Privacy Statement and Disclaimer Notice and any or all Agreements: "Client", “You” and “Your” refers to you as a business using our platforms, the person accessing this website and accepting the BraveLender’s Terms of Services. "BraveLender", “Ourselves”, “We” and "Us", refers to our BraveLender company and its affiliated companies. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves.


All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the BraveLender’s stated services/products, in accordance with and subject to, prevailing Zambian Law. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to the same.


Privacy Statement

We are committed to protecting your privacy. Authorized employees within BraveLender, on a need-to-know basis only, use any information collected from individual customers. We constantly review our systems and data to ensure the best possible service to our customers. Parliament has created specific offences for unauthorized actions against computer systems and data. We will investigate any such actions with a view to prosecuting and/or taking civil proceedings to recover damages against those responsible.


Confidentiality

Client records are regarded as confidential and therefore will not be divulged to any third party, other than our internal teams for sole purposes of improving services offered by BraveLender, and if legally required to do so to the appropriate authorities. Clients have the right to request sight of, and copies of any and all Client Records we keep, on the proviso that we are given reasonable notice of such a request. Clients are requested to retain copies of any literature issued in relation to the provision of our services. Where appropriate, we shall issue Client’s with appropriate written information, handouts or copies of records as part of an agreed contract, for the benefit of both parties. We will not sell, share, or rent your personal information to any third party or use your email address for unsolicited mail. Any emails sent by BraveLender and its affiliated companies, will only be in connection with the provision of agreed services and products.


Disclaimer

Exclusions and Limitations:

The information on this web site is provided on an "as is" basis. To the fullest extent permitted by law;


BraveLender:

excludes all representations and warranties relating to this website and its contents or which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in this website and/or the BraveLender’s literature; and


excludes all liability for damages arising out of or in connection with your use of this website. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised BraveLender of the possibility of such potential loss), damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages.


Payment

Credit/Debit Cards online payments, mobile money transfers, and Paypal are all acceptable methods of payment. All payments should be remitted in full upon expiration or advance payment. All goods remain the property of the BraveLender until paid for in full. We reserve the right to seek recovery of any monies remaining unpaid thirty (30) days from the date of invoice via collection Agencies and/or through the Small Claims Court. In such circumstances, you shall be liable for any and all additional administrative and/or court costs.


Returned cheques will incur a (USD) $30 charge to cover banking fees and administrative costs. In an instance of a second Returned cheque, we reserve the right to terminate the arrangement and, if agreed to, we shall insist on future electronic transactions only. Consequently, all bookings and/or transactions and agreements entered into will cease with immediate effect until such time as any and all outstanding monies are recovered in full.


Cancellation Policy

Minimum 24 hours (during public working days only) notice of cancellation is required. Notification for instance, in person, via email, mobile phone text message or any other means will be accepted subject to confirmation in writing, and will be subject to a 30% cancellation fee charge.


Termination of Agreements and Refunds Policy

Both the Client and ourselves have the right to terminate any Services Agreement for any reason, including the ending of services that are already underway. No refunds shall be offered, where a Service is deemed to have begun and is, for all intents and purposes, underway. Any monies that have been paid to us which constitute payment in respect of the provision of unused Services, shall be refunded.


Availability

You are solely responsible for evaluating the fitness for a particular purpose of any downloads, programs and text available through this site. Redistribution or republication of any part of this site or its content is prohibited, including such by framing or other similar or any other means, without the express written consent of the BraveLender. BraveLender does not warrant that the service from this site will be uninterrupted, timely or error free, although it is provided to the best ability. By using this service you thereby indemnify BraveLender, its employees, agents and affiliates against any loss or damage, in whatever manner, however caused.


Cookies

Like most interactive web sites, BraveLender’s website [or ISP] uses cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting. Some of our affiliate partners may also use cookies.


Copyright Notice

Copyright and other relevant intellectual property rights existing on all text relating to BraveLender’s services and the full content of this website.


Communication

We have several different email addresses for different queries. These, & other contact information, can be found on our Contact Us link on our website or via our official company letterhead.


Force Majeure

Neither party shall be liable to the other for any failure to perform any obligation under any Agreement which is due to an event beyond the control of such party including but not limited to any Act of God, terrorism, war, Political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprising, earthquake, flood or any other natural or man made eventuality outside of our control, which causes the termination of an agreement or contract entered into, nor which could have been reasonably foreseen. Any Party affected by such event shall forthwith inform the other Party of the same and shall use all reasonable endeavours to comply with the Terms of Services of any Agreement contained herein.


Waiver

Failure of either Party to insist upon strict performance of any provision of this or any Agreement or the failure of either Party to exercise any right or remedy to which it, he or they are entitled hereunder shall not constitute a waiver thereof and shall not cause a diminution of the obligations under this or any Agreement. No waiver of any of the provisions of this or any Agreement shall be effective unless it is expressly stated to be such and signed by both Parties.


Notification of Changes

BraveLender reserves the right to change these conditions from time to time as it sees fit and your continued use of the site will signify your acceptance of any adjustment to these terms. If there are any changes to our privacy policy, we will announce that these changes have been made on our home page and on other key pages on our site. If there are any changes in how we use our site customers’ Personally Identifiable Information, notification by e-mail or postal mail will be made to those affected by this change.


Any changes to our privacy policy will be posted on our website 30 days prior to these changes taking place. You are therefore advised to re-read this statement on a regular basis. These Terms of Services form part of the Agreement between the Client and ourselves. Your accessing of this website and/or undertaking of a booking or Agreement indicates your understanding, agreement to and acceptance, of the Disclaimer Notice and the full Terms of Services contained herein. Your statutory Consumer Rights are unaffected.